Analysis, sales activity and service. One suite, three areas of management.
The complete suite brings the three VoyaMetrics applications together in a single technology portfolio, giving a broader view of the business — from financial performance to service quality.
Analysis & business intelligence
Indicators, period comparison, pivot tables and management reports.
Sales & customer relationships
Leads, contacts, opportunities, pipeline, activities and automations.
Service & operational control
Tickets, SLA deadlines, teams, supervisor dashboard and reports.
Each application answers a different question. Together, they give management a more complete view of the business.
How is performance? How is sales activity developing? How is the service being delivered? The complete suite answers all three with specialised tools.
Board and general management
Financial performance in Analytics, pipeline development in CRM and SLA compliance in SLA.
Sales management
Opportunities and conversion in CRM; profitability by customer and product in Analytics.
Operations and customer service
Requests, deadlines and teams in SLA; volume and production in Analytics.
Three interfaces, one visual language
Complete suite or a single application
The complete suite is our most comprehensive offer. But each application is sold on its own merits: start with your top priority and expand later.
Complete suite
Analytics, CRM and SLA together, covering all three areas of management with a single technology partner.
Single application
Any one of the three applications, purchased and implemented independently, with no obligation to buy the others.
Buying the applications together does not in itself imply automatic data sharing between them. How each application accesses the client's sources is defined during implementation.
See the applications at work in the context of your business.
Book a demo of the complete suite or of a single application. There is no obligation to buy all three.